UPN SmartSCORE – Collect, Monitor & Manage Your Delivery Reviews

Collect, Monitor & Manage Your Delivery Reviews

93% of consumers check online reviews before purchasing services, your online reputation is important. We help your business boost your reputation & sales

Member Login

Generates Positive Reviews
Stops Negative Reviews
Creates Feedback Workflow
Improves Your Customer Service
Manages your online Reputation

Review Generation

At the point of delivery:

A customer can tap a NFC lanyard that opens a link and enters them into a custom-branded feedback funnel.

A positive rating selection is invited to leave an online review a negative rating response is asked to leave internal feedback

After delivery:

Add your customer details into the dashboard to create an automated email or SMS campaign to invite your customers to enter the funnel and leave an online review or internal feedback

Monitor & Manage

Monitor all your reviews with notifications when you receive a new review on an online platform so you can instantly respond from the dashboard to manage your online reputation.

Monitor any negative feedback with all customer details available to quickly respond improving your customer service and stopping negative reviews from appearing online.

Amplify Reviews

Customers'reviews significantly affect consumers’ purchasing decisions and impact on overall brand perception. We provide a range of widgets to show off only your positive reviews on your website.

Autopost your best reviews on social media or download branded review cards to use in your marketing.

Why are reviews important?

Google reviews are one of the top ranking factors in local SEO and having a positive 5-star rating with multiple reviews will rank your business in the top 3 map pack as well as increasing your brand reputation and sales

We default our review funnel to collect Google Reviews but we also monitor and integrate with online platforms below to boost your reputation across the web

Features

Review Funnel

Fully Branded funnel to generate positive reviews on any platform or return internal feedback

Negative Feedback Workflow

Any negative feedback is sent internally, contact details captured and alerted. Stopping negative reviews from appearing online

Real Time Alerts

Keep on top of your most recent customer feedback and online reviews as they happen.

NFC Technology

Using NFC technology customers can simply tap their phone on a custom lanyard or wrist bracelet to enter the funnel (older phones can scan a QR code)

Easily Add Contacts

Input your recent customer’s contact info. Sit back while our proprietary review funnel does the rest. Zero technical skills required.

Responsive Widgets

Review display widgets to embed on your website. Place in your header, footer, sidebar, in a post or page – you’re choice! And its 100% responsive.

Send Email & SMS

Use customizable texts to invite your customers by Email and or SMS and ask them to leave a review for your company.

Auto Post to Social Media

Auto Post your best reviews to social media or download the graphics to use in your marketing materials

Full Support & Setup

We will setup your account dashboard and funnel on sign-up and are available for any support issues you may have

"I think it's very important to have a feedback loop, where you're constantly thinking about what you've done and how you could be doing it better.”

Elon Musk

CEO of Tesla, Space X & Twitter

"Your most unhappy customers are your greatest source of learning.”

Bill Gates

Cofounded Microsoft Corporation

Why use Smartscore?

Need Help?

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Call: 0161 518 3591